Privacy policy

SkeldaSolutions AB is the data controller for the processing of personal data described in this privacy policy. In this privacy policy, we explain what type of personal data we store and how we process them. This privacy policy applies to: skelda.se

Personal data we collect and process

We process the following categories of personal data:

• Basic information: name‍
• Contact details: address, phone number, email address
• Cookies: see our information on cookies here: Cookie Policy

The personal data is collected directly from you via contact forms.

How we use personal data

Customer relationship management

We use your personal data to manage our customer relationship with you. The legal basis for processing personal data for this purpose is that the processing is necessary for the performance of a contract with you.

Sales and marketing

We use personal data in the context of marketing our services, for example by sending you emails from us. The legal basis for processing personal data for this purpose is our legitimate interest. You have the possibility to opt out of parts of this processing by, for example, opting out of receiving emails from us.

Security, fraud detection and criminal activities

We process personal data in our efforts to protect our users and ourselves against fraud, abuse and criminal activities. The legal basis for processing personal data for this purpose is our legitimate interest.

Complying with legal obligations

In some cases, we are obliged to process personal data for other legal obligations. An example of this is information linked to sales, which we are obliged to record and store under the Accounting Act. The legal basis for processing personal data for this purpose is that the processing is necessary to comply with a legal obligation to which we are subject.

Your rights

If you wish to exercise any of your rights, please contact us at info@skelda.se

Right to access your own data

You can request a copy of any data we process about you. To exercise your right of access, please contact the email address above.

Right to rectification of personal data

You have the right to ask us to correct or complete data that is incorrect or misleading.

Right to erasure of personal data

You have the right to have your personal data erased without delay. You can request that we delete data about yourself at any time. However, please note that information that we are obliged to keep for other legal obligations (such as the Accounting Act) will not be deleted.

Restriction of processing of personal data

In certain situations, you can also request that we restrict the processing of data about you. You do this by managing consents or reservations in our solutions.

Protesting against the processing of personal data

If we process data about you on the basis of our data or on the basis of a balance of interests, you have the right to object to our processing of data about you. You do this by managing consents or reservations in our solutions.

Data portability

You have the right to receive your personal data in a structured, commonly used and machine-readable format. To obtain your personal data, please contact the email address above.

You can complain about our processing of personal data

We hope that you will inform us if you consider that we are not complying with the rules of the Personal Data Act. Please let us know first through the contact or channel you have already established with us. You can also complain about our processing of personal data. You do this to the Data Protection Authority.